Not just meeting your needs, but also exceeding them

When your business changes and moves in a new direction, it’s good to know your system has ERP solutions that provide the most value for your organization. Highly trained, ITIL certified and passionate about seeing our customers succeed, the Agilyx Customer Success team is here to provide support, ongoing advice and ERP solutions to make your system a tool for success.

 

Discover the benefits of our leading Customer Success team

A proactive approach to help your business grow

We want to make sure you get the most out of your ERP solution. With a proactive approach, Agilyx is committed to solving your issues and making sure your system maximizes performance. Whether you’ve got a quick query, or need ongoing advice, our team, are here turn your problems into solutions.

Unlocking new system capabilities to drive business success

Passionate about new ideas and driven to help your business succeed, our Customer Success team are here to be your trusted advisors. With an unique external view, we can advise on ERP solutions, potential opportunities and unlock new system capabilities that bring your organization success.

A team of experts here to help

With a wide range of experience across industries, systems and regions, our team is backed up with in-depth knowledge and expertise. A dedicated Customer Success team member is ready to anticipate exactly what your organization needs to succeed.

Global 24 hour support

We know that an issue can arise at any time of day. Servicing customers around the world, we offer 24/7 support throughout Australia, New Zealand, Asia, North America and the UK. No matter where you are and no matter the time, we’re always just a phone call away.

Find out how our team brings you success

What do we offer?

Committed to helping our customers get the most out of their ERP solutions, we focus on ongoing development to bring your organization success.

Through open conversation, we take the time to understand where you are today, and where you want to go in the future. Understanding what you need to succeed, we offer proactive advice and consultancy, helpful tools and resources, and options on how you can maximize the benefits of your system.

What’s the difference between customer success and customer support?

While our easy to use Zendesk platform lets you log and solve issues, our customer success service takes support to the next level. Working alongside our support team and your Account Manager, your dedicated Customer Success team member is here to make sure you’re getting the most value out of your system.

Get in touch and find out how we can best bring your organization success

Instant support when you need it

Having partnered with Zendesk for over 10 years, Agilyx delivers a fast, user-friendly and proactive support system. Our 24/hr support team are always on hand to respond to your questions and solve your issues. With Zendesk you can easily log an issue via chat, phone or email, and get a response within minutes.

 

Already have an Agilyx Zendesk account?