An end-to-end solution to boost productivity and reduce costs

Unit4 Business World’s field service and asset management software gives you the tools to better manage your assets and services. Get a big picture view across your organization and deliver your customers an outstanding service.

Unit4’s field service and asset management software brings together a range of intuitive tools in a single, intelligent module. From asset to inventory management, to contracts and resource allocation, get regulatory reporting, time/billing invoicing tools and on-the-go mobile workforce communication across your entire organization.

Unit4’s field service software is designed for organizations managing property or equipment assets, or with field services teams and mobile workers. Ideal for those managing projects and performing ongoing maintenance, Unit4 gives you a streamlined and transparent way to fulfil high-volume, small service-order activities at the touch of a button.

This innovative software also supports organizations moving from decentralized handling (via local offices) to a call-center-driven operation.

Unit4’s leading-edge field service and asset management software enables your organization to provide the highest levels of services for today’s customers.

With thousands of SLAs, each with their own unique pricing model, you need a system that addresses your challenges in a practical way, letting you successfully manage customer satisfaction and business profitability. Avoid delivery delays and invoicing errors with a system that works for your team, whether they’re on the ground on in the office.

Discover the benefits of Unit4’s field service and asset management software

Increase the speed and quality of response

Get a consolidated view of your entire service-order process with real-time updates in one shared place. Unit4 Business World’s field service and asset management software gives your call center staff and field workers access to the same set of information, and enables you to deliver immediate, visible benefits to meet your customer expectations – with quicker response times and improved levels of service.

Improve utilisation and efficiency of field workers

As a service-centric organization, having an efficient use of resources is critical to your successful field-services operations. Unit4’s field service and asset management software enables you to eliminate delays in finding resources and increase visibility of all activities and locations of mobile workers. Empower your team – whether in the office or on the field – to work together in one system and boost productivity opportunities.

Reduce revenue leakage and shorten invoicing cycle times

Gain control over revenue leakage with smart invoicing tools. With a mobile-friendly platform, let your people access the same system on-the-go and invoice faster. Unit4’s clever user-friendly tools let field workers accurately account for tasks performed and materials used, update inventory and close the invoice cycle in real-time – all while still onsite.

Field service and asset management features

Unit4 equips your team with a broad range of user-friendly tools, including:

One tool: a single point of entry for managing customer information, registering and planning resource, planning material, and tracking progress

Analytics and reporting: on-demand tracking of time, capacity and skills, as well as financial and inventory management

Automated work-order registration: such as inventory and product-usage updates

Proactive service maintenance and inventory capabilities: scheduling regular preventative work to complement swift reactive maintenance

Flexible invoicing: ability to create credit invoices for both products and hours

Customized pricing: separate and customized price lists for time and materials

Purchasing optimization: easily compare prices from different suppliers

Integrated document management: import of products and catalogues with flexible mapping to support different file formats

Data visibility: unlimited capture of data via user-defined fields

Out-of-the-box infrastructure: mobile device integration to 3rd party mobile devices

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