Unit4 Business World’s field service and asset management software gives you the tools to better manage your assets and services. Get a big picture view across your organisation and deliver your customers an outstanding service.
Unit4’s field service and asset management software brings together a range of intuitive tools in a single, intelligent module. From asset to inventory management, to contracts and resource allocation, get regulatory reporting, time/billing invoicing tools and on-the-go mobile workforce communication across your entire organisation.
Unit4’s field service software is designed for organisations managing property or equipment assets, or with field services teams and mobile workers. Ideal for those managing projects and performing ongoing maintenance, Unit4 gives you a streamlined and transparent way to fulfil high-volume, small service-order activities at the touch of a button.
This innovative software also supports organisations moving from decentralised handling (via local offices) to a call-centre-driven operation.
Unit4’s leading-edge field service and asset management software enables your organisation to provide the highest levels of services for today’s customers.
With thousands of SLAs, each with their own unique pricing model, you need a system that addresses your challenges in a practical way, letting you successfully manage customer satisfaction and business profitability. Avoid delivery delays and invoicing errors with a system that works for your team, whether they’re on the ground on in the office.
Get a consolidated view of your entire service-order process with real-time updates in one shared place. Unit4 Business World’s field service and asset management software gives your call centre staff and field workers access to the same set of information, and enables you to deliver immediate, visible benefits to meet your customer expectations – with quicker response times and improved levels of service.
As a service-centric organisation, having an efficient use of resources is critical to your successful field-services operations. Unit4’s field service and asset management software enables you to eliminate delays in finding resources and increase visibility of all activities and locations of mobile workers. Empower your team – whether in the office or on the field – to work together in one system and boost productivity opportunities.
Gain control over revenue leakage with smart invoicing tools. With a mobile-friendly platform, let your people access the same system on-the-go and invoice faster. Unit4’s clever user-friendly tools let field workers accurately account for tasks performed and materials used, update inventory and close the invoice cycle in real-time – all while still onsite.
Unit4 equips your team with a broad range of user-friendly tools, including:
One tool: a single point of entry for managing customer information, registering and planning resource, planning material, and tracking progress
Analytics and reporting: on-demand tracking of time, capacity and skills, as well as financial and inventory management
Automated work-order registration: such as inventory and product-usage updates
Proactive service maintenance and inventory capabilities: scheduling regular preventative work to complement swift reactive maintenance
Flexible invoicing: ability to create credit invoices for both products and hours
Customised pricing: separate and customised price lists for time and materials
Purchasing optimisation: easily compare prices from different suppliers
Integrated document management: import of products and catalogues with flexible mapping to support different file formats
Data visibility: unlimited capture of data via user-defined fields
Out-of-the-box infrastructure: mobile device integration to 3rd party mobile devices
Interested in seeing the solution in action? Arrange a demo with us.
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